I am an IT Support Specialist with hands-on expertise in hardware maintenance, network infrastructure (MikroTik/Cisco), Windows Server & Active Directory administration, and helpdesk operations.
My approach combines rapid incident triage with preventative maintenance to keep system downtime to a minimum. Whether diagnosing complex endpoint issues, managing VLANs and user access controls, or deploying enterprise backup strategies, I focus on delivering practical, secure, and user-friendly solutions.
